How we collect, use, share, and protect your information — and the choices and rights you have.
Last Updated: 3 July 2026 | Effective Date: 3 July 2026
NovelTime (“NovelTime”, “we”, “us”, or “our”), a service operated by FLUX JOY PTE. LTD., a company registered in Singapore with its registered office at 60 PAYA LEBAR ROAD, #07-54, PAYA LEBAR SQUARE, SINGAPORE 409051, is committed to protecting your personal information. This Privacy Policy (the “Policy”) describes how we collect, use, store, share, and protect information, including personal information, when you use NovelTime and its related content, tools, and features (together, the “Services”). Our Services include content that we produce, commission, license from third parties, or obtain from authors, partners, or users — including reading novels and stories; audio (audiobooks and audio dramas); interactive stories; AI characters you can chat with to co-create your own storylines; and short-form video (Dramas and Shorts).
Please read this Policy carefully, particularly the parts in bold. This Policy explains the legal bases on which we rely to process your information, and the choices and rights available to you. Where we rely on your consent for a specific processing activity, we say so and you may withdraw that consent. This Policy forms part of, and should be read together with, our Terms of Service. Where you use the Services in a particular territory, the regional disclosures below may also apply, and prevail over the main body for users in that territory.
NovelTime is intended solely for adults. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to access or use the Services. If you do not meet this requirement, you may not use NovelTime.
The Services are rated 18+ at the app-store level and normally cannot be downloaded by users below that age, and before you access any content you must confirm through an in-app age gate that you are at least 18. By proceeding, you represent that you are 18 or older. If we determine or reasonably believe that you are under 18, or that information you provided is false, we may suspend or terminate your access, temporarily or permanently. See “Children’s Privacy” below.
We collect and use information in line with the principles of lawfulness, necessity, and transparency, and do not ask you to disclose more than is reasonably necessary to provide the Services.
Please keep your account secure and do not share your credentials. If you believe your account has been used without authorisation, report it to us promptly. Except to the extent caused by a security failure attributable to us, we are not responsible for unauthorised access resulting from your own handling of your credentials.
When you use the Services, we automatically record log and device information, which may include your IP address, device model and identifiers, operating system and app version, screen resolution, device settings, browser type, network/operator information, language, and access dates and times. It may also include usage records such as pages viewed, time spent, search queries, and sharing activity, and advertising identifiers (GAID on Android / IDFA on iOS) and, where applicable, Android ID. We may combine these identifiers with other information to provide and secure the Services.
This includes your reading and listening records, playback history, how long you use the Services, your interactions with content and other users, your search and browsing history, and your interactions within AI chat, interactive stories, and Dramas and Shorts.
If you log in through a third-party platform (such as Google or Apple), we collect, with your authorisation, information from that account, such as your username, profile picture, email address, and language preference. We may also receive information from business partners, payment processors, and publicly available sources, in line with this Policy and applicable law.
To provide certain features, we may request device permissions with your consent, for example:
You can grant or refuse these permissions in your device settings. If you refuse a permission, some features may not work properly.
Some information may be treated as sensitive under applicable law (for example, payment-account information, or other data treated as sensitive in some jurisdictions). We process such information only where necessary to provide a feature you request and, where required by law, on the basis of your explicit consent, which you may withdraw. Prompts you provide to AI features may reveal information that is sensitive to you; we process it only to deliver the feature you request and, where the law requires, on the basis of your explicit consent.
Where data-protection law requires a legal basis (for example, under the GDPR, UK GDPR, or Brazil’s LGPD), we rely on the following, depending on the activity:
We use the information we collect to:
Where permitted by law, we may use information from one part of the Services in another to provide relevant content, and we may use de-identified or aggregated information — which no longer identifies you — for analysis and improvement without further notice.
When you use AI chat or interactive story features, the text or prompts you provide are processed to generate responses and stories. To deliver these features, we share your inputs with third-party AI providers that act as our processors under data processing agreements (including Standard Contractual Clauses or equivalent safeguards for international transfers). They process your inputs on our documented instructions to deliver and secure the feature and to enforce safety, and not for their own independent product development. We share only what is necessary to deliver the feature. The key providers we use are described in our transparency materials or available on request. How Dramas, Shorts, and user-supplied or co-created content are treated is set out in Sections 10 and 11 of our Terms of Service.
AI content, safety, and model improvement. We apply automated filters and, where appropriate, human review to detect and block content prohibited by our Community Guidelines and Terms, and we may retain limited AI-interaction logs for abuse investigation, safety, and legal compliance for a limited period (typically up to 90 days, or longer where a legal hold applies). Except as necessary to provide the AI features, enforce safety policies, detect and block prohibited content, or comply with applicable law, we do not use your individual, identifiable chat content to train or develop third-party providers’ foundation models. We do not sell or share such content for advertising. We may use aggregated or de-identified data to improve the safety and quality of AI features. Where required by applicable law (including in the EEA and UK), you may object to or opt out of the use of your data to improve AI features through your account settings (where available) or by contacting contact@noveltime.com, and you may delete your AI chat history. Prompts you provide may include information that is personal or sensitive to you; please do not enter information you do not wish to be processed to generate a response.
Cookies are small data files stored on your device. NovelTime uses strictly necessary cookies for activities such as remembering your login status and enabling payment. Our app may also integrate third-party code and software development kits (SDKs) — for example, for analytics, advertising, or in-app purchases — that may collect device identifiers, advertising IDs, usage data, technical data (such as IP address, operating system, device type, and network information).
We require any SDK we integrate to comply with applicable data-protection law, and we encourage you to review the relevant provider’s privacy notice. Where required by law, we obtain your consent before setting non-essential cookies or trackers, and you can change your choices at any time in the app or your device settings. If you refuse non-essential technologies, some parts of the Services may not function fully.
We may allow advertising partners to use cookies, SDKs, or advertising identifiers (such as GAID, IDFA, or IDFV) to serve and measure advertising, including advertising targeted to you based on your activity (“cross-context behavioural advertising”). Under some laws — including the California Consumer Privacy Act (as amended by the CPRA) and certain other U.S. state laws — disclosing advertising identifiers to advertising partners for targeted advertising may be considered “sharing” (or a “sale”), even where no money changes hands.
You can opt out of this. Where required by law, we provide a “Do Not Sell or Share My Personal Information” / “Your Privacy Choices” control (in the app and, where applicable, on our website), honour recognised opt-out preference signals such as the Global Privacy Control, and offer an opt-out of targeted advertising for residents of jurisdictions that provide that right. Opting out does not stop all advertising — you may still see non-personalised ads. Third-party advertisers act under their own privacy policies, which this Policy does not govern.
We do not sell your personal information for money. We do, however, “share” certain information for advertising as described above, and we disclose information in the situations below. We share information only for lawful, specific, and necessary purposes, and require recipients to protect it under contractual confidentiality and security obligations.
If we are involved in a merger, acquisition, financing, or asset transfer, your information may be transferred as part of that transaction. We will require the recipient to honour this Policy or will seek your consent where required by law.
We may disclose your information where you direct or permit us to; where required by law or lawful request from a competent authority; or where necessary to detect, prevent, or address fraud, security, or technical issues, or to protect our legal rights. Sharing or disclosing de-identified information that cannot reasonably be used to re-identify you is not treated as processing personal information.
Your information may be stored and processed in countries other than where you live, including where we or our service providers maintain facilities. Those countries may have different data-protection laws. Where we transfer personal information across borders, we rely on an appropriate legal mechanism required by applicable law — such as an adequacy decision, standard contractual clauses, or another recognised safeguard — and take reasonable steps to ensure your information is protected in line with this Policy.
We take reasonable administrative, technical, and physical measures to protect information against unauthorised access, alteration, disclosure, or loss. Your account is protected by a password; please choose a strong one, keep it confidential, and log out on shared devices. We restrict access to personal information to personnel and service providers who need it and who are bound by confidentiality obligations.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. In the event of a data breach that is likely to cause significant harm, we will assess it promptly and notify the relevant authorities and affected users as required by, and within the timeframes set by, applicable law.
We keep personal information only as long as necessary for the purposes described in this Policy — in particular, for as long as needed to provide the Services to you, or until you delete your account, whichever comes first — unless a longer period is required or permitted by law (for example, to meet legal obligations, resolve disputes, or enforce our agreements). AI chat histories are deleted when you delete them or delete your account, except for limited safety and moderation logs retained for the period described in “AI features and AI service providers.” We may retain limited information from accounts disabled for violations to prevent repeat abuse, and we may keep aggregated or de-identified data, which is not personal information, for as long as appropriate. If you want us to delete your account, you can do so at any time through the in-app account-deletion process; if you cannot access your account, you can also request deletion by contacting us at contact@noveltime.com.
We use automated processing to recommend content and, where permitted, to personalise advertising. These processes do not produce legal or similarly significant effects on you. Where applicable law gives you the right to object to profiling for direct marketing or to opt out of targeted advertising, you may exercise it as described in “Advertising and Your Choices” and “Your Choices and Rights”.
Our goal is to be clear about what we collect so you can make meaningful choices. Depending on where you live, you may have some or all of the following rights:
When you contact us to exercise a right, we may need to verify your identity. We will respond within the time required by applicable law (generally within 30 to 45 days, with any extension the law allows). You may also have the right to complain to your data-protection authority; we encourage you to contact us first.
The Services are not directed to, and are not intended for, anyone under 18. You must be at least 18 to use NovelTime. We do not knowingly collect personal information from anyone under 18. If we learn or reasonably believe that a person under 18 has used the Services, we will suspend the account and delete information collected from that individual to the extent required by law. If you are a parent or guardian and believe we may have collected information from a person under 18, please contact us at contact@noveltime.com with the necessary details, and we will remove the information to the extent required by law.
Where the GDPR or UK GDPR applies, FLUX JOY PTE. LTD. (registered office: 60 PAYA LEBAR ROAD, #07-54, PAYA LEBAR SQUARE, SINGAPORE 409051), the operator of NovelTime, acts as controller for the personal data it processes under this Policy, on the legal bases set out in “Legal Bases for Processing.” You have rights of access, rectification, erasure, restriction, objection, and portability, the right to withdraw consent, and the right to lodge a complaint with your supervisory authority. Because we operate from Singapore, your personal data is processed outside the EEA and UK; where we transfer data from the EEA or UK, we rely on an adequacy decision or appropriate safeguards such as standard contractual clauses. You can exercise your rights by contacting us at contact@noveltime.com.
California residents have the right to know the categories and specific pieces of personal information we collect, to request correction and deletion, to opt out of the “sale” or “sharing” of personal information (including for cross-context behavioural advertising), and to limit the use of sensitive personal information. We do not sell personal information for money, and we do not knowingly sell or share the personal information of consumers we know to be under 16. We will not discriminate against you for exercising your rights. To opt out, use the “Do Not Sell or Share My Personal Information” / “Your Privacy Choices” control, and we honour Global Privacy Control signals. To exercise other rights, contact us at contact@noveltime.com.
Residents of Virginia, Colorado, and certain other states have the right to access, correct, and delete personal data, to obtain a portable copy, and to opt out of targeted advertising, the “sale” of personal data, and certain profiling. To exercise these rights, contact us at contact@noveltime.com. We will respond within the period required by the applicable state law (for example, 45 days, with one permitted extension), and, where the law provides, you may appeal a decision by replying to our response.
Nevada residents have the right to opt out of the sale of certain personal information to unaffiliated parties. We do not currently sell personal information as defined under Nevada law. To submit a request, contact us at contact@noveltime.com with the subject line “Nevada Do Not Sell Request.”
Users in Brazil have rights under the LGPD, including confirmation of processing, access, correction, anonymisation or deletion, portability, information about sharing, withdrawal of consent, objection to processing, and review of automated decisions. To exercise these rights, contact us at contact@noveltime.com.
In case of conflict between a regional disclosure above and the main body of this Policy, the regional disclosure prevails for users in that territory.
We may update this Policy from time to time. We will post the updated Policy on this page and, for material changes, provide additional notice within the Services where appropriate. Please review this page periodically. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy, except where your consent is required by law.
If you have questions or suggestions about this Policy, or wish to exercise any of your rights, please contact us at:
FLUX JOY PTE. LTD.
60 PAYA LEBAR ROAD, #07-54, PAYA LEBAR SQUARE, SINGAPORE 409051
Email: contact@noveltime.com